Terms of Use

Effective and last updated: October 26, 2026

These Terms of Use (“Terms”) are an agreement between you and Metin Gökmen (“we”, “us”), an independent developer based in Türkiye, and govern your use of the Visoria AI mobile app and this website (the “Service”). By downloading or using the Service you agree to these Terms. If you do not agree, please do not use the Service.

If you downloaded Visoria AI from the Apple App Store, Apple's standard Licensed Application End User License Agreement also applies. These Terms supplement it; if they conflict about the app license, Apple's agreement prevails for App Store downloads. Google Play's terms apply to downloads from Google Play.

1. Eligibility

You must be at least 13 years old, or older if the law where you live requires a higher age to use online services without parental consent. If you are under 18 (or the age of majority where you live), you may use the Service only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf.

2. Your account

Visoria AI creates an anonymous account for you automatically. Your coins, purchases and history are linked to that account. Because it is not linked to an email address, deleting the app or changing devices may cause it to be lost; restore your purchases using the “Restore purchases” option where available. You are responsible for activity on your device and account.

3. License and restrictions

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial purposes. You may not: (i) sell, rent, sublicense or commercially exploit the Service itself; (ii) copy, modify, decompile or reverse-engineer it, except where the law expressly allows; (iii) bypass usage limits, payment or security measures, or access the Service by automated means; (iv) use the Service to build a competing product or to train AI models; or (v) interfere with the Service or other users' use of it. All rights in the Service, including software, designs, templates and trademarks, belong to us or our licensors; all rights not expressly granted are reserved.

4. AI features and generated content

The Service uses third-party artificial intelligence models to create videos (“Output”) from what you submit (“Input”).

• Ownership. As between you and us, you keep your rights in your Input and, to the extent the law allows, you own the Output generated for you. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit and display your Input and Output only as needed to operate and secure the Service. We claim no other rights to it.
• No guarantee. AI Output may be inaccurate, offensive, unexpected or similar to Output created for other users, and copyright protection may not be available for some Output. Output is not professional advice. You are responsible for reviewing Output and for how you use it.
• Third-party rights. Make sure your use of Output does not infringe anyone's rights, including copyright, trademark, privacy and personality rights. Do not present Output as real footage or as genuinely created by another person.
• Labelling. Where the law or a platform you post on requires it, disclose that content was generated with AI.

5. Acceptable use

You agree not to use the Service to:

• submit Input that you do not have the right to use, or that infringes intellectual property, privacy or personality rights;
• upload photos of other people without their permission, or of anyone under 18;
• create sexual, nude or sexually suggestive content of real people, or any sexual content involving minors;
• create content meant to deceive people about real events or real people (for example, deepfakes used for fraud, harassment or political disinformation);
• create content that is unlawful, hateful, harassing, violent, or that promotes self-harm or terrorism;
• use the Service for spam, malware, fraud or any other unlawful purpose; or
• attempt to circumvent content filters or safety measures of the Service or its AI providers.

Our AI providers also apply their own usage policies, and some requests may be refused. We may remove content, refuse requests, or suspend access if we reasonably believe these rules have been broken, and we may report unlawful content to the authorities.

6. Purchases, subscriptions and coins

• Payments. All purchases are made through the App Store or Google Play and are processed by Apple or Google under their terms. Prices are shown in the app before you buy and include taxes where required.
• Subscriptions. Where offered, subscriptions renew automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the period ends. You can manage or cancel a subscription in your App Store or Google Play account settings. Deleting the app does not cancel a subscription. Cancellation takes effect at the end of the current period.
• Coins. Coins are a limited license to use features of the Service. They have no cash value, cannot be exchanged for money, transferred or sold, and may only be used in Visoria AI. Coins included with a subscription are granted as described at the time of purchase. If a generation fails because of a technical problem on our side, contact us and we will review it and restore the coins used where appropriate.
• Refunds. Refund requests are handled by Apple or Google according to their policies. We cannot issue refunds for store purchases ourselves. Unused coins are not refunded when you stop using the Service, except where the law requires it.
• Digital content. Coins and subscription features are delivered immediately after purchase. Where the law gives you a right to withdraw from a contract for digital content, you agree that delivery starts immediately and acknowledge that you lose that right once delivery has begun, to the extent the law allows.
• Changes. We may change prices, coin costs of features, or the features included in a subscription. Price changes to an existing subscription are communicated through the App Store or Google Play as their rules require.

7. Privacy

Our Privacy Policy explains how we process personal information and is part of these Terms. If these Terms and the Privacy Policy conflict on how personal information is processed, the Privacy Policy controls.

8. Feedback

If you send us ideas or suggestions about the Service, we may use them freely and without obligation to you. Please do not send feedback you consider confidential.

9. Third-party services

The Service relies on and may link to third-party services (for example, AI model providers, app stores and payment processors). We do not control and are not responsible for third-party services; their own terms and privacy policies apply to your use of them.

10. Changes to the Service

We may change, suspend or discontinue the Service or any feature, including the AI models and effects offered, at any time. If we discontinue the Service entirely, we will give reasonable notice in the app where possible, and any statutory rights you have in relation to unused paid features remain unaffected.

11. Disclaimers

To the fullest extent permitted by law, the Service and all Output are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that Output will meet your expectations. Some jurisdictions do not allow these exclusions; in that case they apply only to the extent permitted.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or the cost of substitute services, arising from or related to the Service or these Terms. Our total liability for all claims relating to the Service is limited to the greater of (i) USD 50 and (ii) the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for intent or gross negligence, for death or personal injury caused by negligence, for fraud, or any other liability that cannot be excluded or limited under applicable law (including Article 115 of the Turkish Code of Obligations and mandatory consumer protection laws).

13. Indemnity

To the extent permitted by law, you agree to compensate us for reasonable losses and costs (including reasonable legal fees) arising from third-party claims that result from your breach of these Terms or your unlawful use of the Service or Output. This does not apply to consumers where such an obligation is not permitted by law.

14. Termination

You may stop using the Service at any time and request deletion of your data as described in the Privacy Policy. We may suspend or end your access if you seriously or repeatedly breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination (including those on content, disclaimers, limitation of liability and governing law) will survive.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-law rules. Before starting any formal proceedings, please contact us at visoria.app@gmail.com so that we can try to resolve the issue informally within 30 days.

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence. Consumers in Türkiye may also apply to consumer arbitration committees (Tüketici Hakem Heyetleri) or consumer courts within the monetary limits set each year. EU consumers may also use the out-of-court dispute resolution bodies available in their country.

16. Changes to these Terms

We may update these Terms from time to time. We will post the new version on this page with a new date and, for material changes, inform you in advance by appropriate means, such as an in-app notice. If you continue to use the Service after the changes take effect, the updated Terms apply; if you do not agree, you should stop using the Service.

17. General

These Terms, together with the Privacy Policy and any terms shown at the time of purchase, are the entire agreement between you and us about the Service. If a provision is found invalid or unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer them to a successor of the Service, provided your rights are not reduced. You agree that we may communicate with you electronically, including through in-app notices.

18. Contact

Metin Gökmen · Türkiye
Email: visoria.app@gmail.com

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